Shipping Policy
You can track the delivery of your order by entering the tracking number in the field below. In case of need, our team remains at your disposal by mail at info@suami.eu.
Shipping Policy
https://suami.eu works diligently to ensure that your orders arrive safely and quickly. Local deliveries are made by third party delivery companies, which ensure the best possible service. Check out the shipping rates below:
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
*Delays in delivery may occur occasionally.
Processing time of shipments
Delivery is available in all regions of Belgium and France.
It usually takes 1 to 2 days (Monday to Friday) to process your order and
3 to 5 working days (Monday to Friday) to deliver the order to your door.
Any order placed outside of business hours will be processed the following day. During holidays, there may be a delay in order processing and deliveries. Certain circumstances may arise beyond our control, which may result in deliveries not arriving within the estimated time frame. If your order is more than 2 business days late based on the above guidelines, please contact us via email info@suami.eu and include your name, order number and order date.
Shipping Confirmation and Order Tracking
You can check the status of your order at any time by visiting the following link: Order Status. You can also contact our customer service department at info@suami.eu with any questions.
Once shipped, your order will arrive within 3 to 5 business days for Belgium and France. You will receive a confirmation e-mail once your order has been shipped. Please feel free to email us to check on the status of your order; we are happy to assist you.
Customs, duties and taxes
My Website https://suami.eu is not responsible for any customs duties and taxes applied to your order. Any charges imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damage
My website https://suami.eu is not responsible for damaged or lost products during shipping. If you have received your order damaged, please contact the carrier to file a claim. Please retain all packaging materials and damaged goods before filing a claim.
In addition, we are always available to answer any questions you may have and listen to your suggestions, happy to respond regarding our shipping policy. Contact us by clicking here, call us at +32 478568601 or send us an e-mail at info@suami.eu at any time.
We ship from our business address: Chaussée de Neerstalle 109, Brussels, Brussels - 1190, Belgium
Call us: +32 478568601
Write to us: info@suami.eu
Note: The return and refund policy is only applicable in Belgium and France. For international orders, return of the product unless it is incorrect, damaged or defective is not allowed.
